Car Transport Express

by Samuel warner
Review Submitted:09/13/2012
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CUSTOMER SERVICE
From to
Pick-up was:late
Delivery was:late
Transport type:open
I WAS TOLD THAT THIS COMPANY WAS A CARRIER AND NOT A BROKER THIS TURNED OUT TO BE NOT THE CASE AND MY CAR WAS TRANSPORTED BY A COMPANY CALLED GEGA TRANSPORT WHICH I FOUND OUT TO BE ONLY A YEAR IN EXISTANCE. I CALLED CUSTOMER SERVICE FOR THIS GEGA TRANSPORT AND THE LADY ON THE PHONE TOLD ME I WAS ASKING TOO MANY QUESTIONS AND SHE DID NOT HAVE ALL DAY . MY ORIGINAL CONTACT AT CAR TRANSPORT EXPRESS WAS OUT SICK AND I COULD NOT GET A DECENT ANSWER FROM ANYONE FOR DAYS. CALLS WERE NOT RETURNED ON MY NUMEROUS MESSAGES . ALL WAS FINE UNTIL THEY GOT MY DOWN PAYMENT AND THEN THE SERVICE WENT TO HELL .PICK UP AND DELIVERY WERE TWO HOURS LATER THAN THE WIDOW THAT WAS GIVEN AND NO PHONE CALL WAS MADE TO INFORM ME THAT THEY WILL BE LATE .I WILL NOT DO BUSINESS WITH THEM AGAIN.