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Professional Moving Solutions

by Charles C.
Review Submitted:09/10/2011
Overall Rating:
Hold Times:
Customer Service:
Definitelly Professional!
From Georgia to Georgia
Pick-up was:on-time
Delivery was:on-time
Transport type:open
I was apprehensive after hearing a few horroe stories throught he years. However, this was my first experience and I wanted to ame sure I had the right carrier so, I read the online reviews. Professional Moving Solutions and another carrier were identical in price so it was a difficult choice even after reading the online reviews. There were mostly good reviews on both companies and a couple of negative as you will find in any profession. I chose the other one but during the contract process there were just too many mistakes with the pick-up location and the contact phone number being wrong. Althoug it might seem insignificant, it is a disaster whn you are waiting and a driver is calling the wrong number and you are looking for your car to arrive. So, I cancelled the first carrier. I then called Curtis at Professional who had seemed very professional even wehn I had called to tell him we were going with the other company. He just said he was sorry to har that but call them back if we ever need a carrier in the future. When I called, he never criticized the other company. He just got to work on my two vehicles. I couldn't have been happier with Curtis, Professional Movers, or Tom Crass, the driver of the auto transport truck. I would certainly recommend them to anyone and will call them in the future if I need a vehicle transported with care and customer service. Charles C. Atlanta, GA